Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a casino for us to look at? This page covers how to reach the Top Aussie Online Casinos team and what happens once your message lands in our inbox.
How to Reach Our Team
Email is the best way to contact us. Write to [email protected] and we will read your message personally rather than routing it through a bot. Telling us upfront what your enquiry is about — a review query, a correction, a partnership idea — helps us get it to the right person and back to you sooner.
What We Can Help With
We cover a fairly narrow patch — fast payout online casinos, licensing, bonuses, pokies and payment methods for players in Australia — so most of what lands in our inbox falls into a few categories:
- Review and ranking questions — If you want more detail on how a casino from our lineup, such as VegasNow, Wincrown or Casea, performed on withdrawal speed, payment support or wagering terms, ask us directly.
- Corrections — Bonus terms, licensing details and payment options at offshore casinos change often. If something on the site looks out of date, tell us and we will check it.
- Content suggestions — If there's a topic around online gambling in Australia you'd like us to cover, such as our existing guide to Best Non GamStop Casinos, let us know.
- Commercial and partnership enquiries — If you represent a casino brand or an affiliate partner, introduce yourself and outline what you have in mind. Note that we accept commercial relationships from operators, but these do not influence our rankings.
- Responsible gambling concerns — If you or someone you know is finding it hard to keep gambling under control, mention this in your message and we will point you towards support services in Australia.
What Happens After You Send a Message
A real person reviews every message we receive. We do not run automated replies in place of an actual answer. Most enquiries get a response within two working days, though it can take a little longer during busy periods — we will always follow up rather than leave you hanging.
Before You Get in Touch — A Few Things Worth Knowing
Because we write about offshore online casinos operating outside Australia, a few practical points come up often enough that they're worth mentioning here rather than waiting for you to ask:
- Every casino we review operates under an offshore licence — none hold an Australian gambling licence, since local law does not license online casino operators for Australian residents. We list the licensing jurisdiction and rating in each review.
- All players must be 18 or older, and each operator applies its own identity verification (KYC) before processing a first withdrawal.
- Bonus values, wagering requirements and cashout caps shown in our rankings are quoted in the currency each casino promotes, and terms can change — always check the operator's own terms page before opting in.
- We assess casinos on factors like withdrawal speed, payment method support, licensing, game range and mobile compatibility. Any commercial arrangement with an operator never buys a better position in our rankings.
Our Commitment to Getting It Right
We keep our reviews as accurate and current as we can, and reader feedback is a genuine part of that process. If something we've published affected your experience with a casino — good or bad — we want to hear about it, because it helps us keep the site useful for the next person doing their research.
Thanks for taking the time to read this far. Drop us a line whenever something needs asking, correcting or improving.